Comments on: Customer shmustomer http://pr-media-blog.co.uk/customer-shmustomer/ A blog about the world of PR and New Media Thu, 18 Mar 2010 12:39:14 +0000 http://wordpress.org/?v=2.3.2 By: BOB http://pr-media-blog.co.uk/customer-shmustomer/#comment-15357 BOB Tue, 07 Jul 2009 08:23:33 +0000 http://pr-media-blog.co.uk/customer-shmustomer/#comment-15357 "Good" Customer Service is often spoken about but very often goes unpracticed by you and your employees - the future of your business and your employees' employment security are dependent upon good Customer Service. The Factor which matter is <a href="http://www.newmobilephonecontracts.co.uk/" rel="nofollow">Customer Satisfaction !</a> “Good” Customer Service is often spoken about but very often goes unpracticed by you and your employees - the future of your business and your employees’ employment security are dependent upon good Customer Service. The Factor which matter is Customer Satisfaction !

]]> By: dantel http://pr-media-blog.co.uk/customer-shmustomer/#comment-13935 dantel Wed, 17 Jun 2009 16:22:10 +0000 http://pr-media-blog.co.uk/customer-shmustomer/#comment-13935 In many respect the clients become first line customer service executives. So the investment is required in all the technology. In many respect the clients become first line customer service executives. So the investment is required in all the technology.

]]> By: marry juice http://pr-media-blog.co.uk/customer-shmustomer/#comment-13458 marry juice Wed, 03 Jun 2009 10:17:11 +0000 http://pr-media-blog.co.uk/customer-shmustomer/#comment-13458 In many respect the clients become first line customer service executives. So the investment is required in all the technology. Regards marry In many respect the clients become first line customer service executives. So the investment is required in all the technology.

Regards
marry

]]> By: #PRWIN - Carphone Warehouse gets social » pr-media-blog.co.uk http://pr-media-blog.co.uk/customer-shmustomer/#comment-11276 #PRWIN - Carphone Warehouse gets social » pr-media-blog.co.uk Wed, 22 Apr 2009 10:01:53 +0000 http://pr-media-blog.co.uk/customer-shmustomer/#comment-11276 [...] not before time. Last December, I wrote about a personal customer service trial I was going through with a mobile phone company, whose name was spared in the hope the sorry mess [...] […] not before time. Last December, I wrote about a personal customer service trial I was going through with a mobile phone company, whose name was spared in the hope the sorry mess […]

]]> By: verygoodservice http://pr-media-blog.co.uk/customer-shmustomer/#comment-9952 verygoodservice Thu, 02 Apr 2009 19:16:32 +0000 http://pr-media-blog.co.uk/customer-shmustomer/#comment-9952 Many companies are transferring more of their trading/servicing on the internet where we do a lot of the work ourselves. In many respect the clients become first line customer service executives. So the investment is required in technology. Many companies are transferring more of their trading/servicing on the internet where we do a lot of the work ourselves. In many respect the clients become first line customer service executives. So the investment is required in technology.

]]> By: Jon http://pr-media-blog.co.uk/customer-shmustomer/#comment-9438 Jon Mon, 23 Mar 2009 08:06:01 +0000 http://pr-media-blog.co.uk/customer-shmustomer/#comment-9438 verygoodservice: I think you're right, but I wonder how many companies are investing in ways of improving customer service as opposed to simply cutting their cost base? I hope to be writing a new post soon about a company making concerted efforts to change the way it handles its customer relationships. verygoodservice:

I think you’re right, but I wonder how many companies are investing in ways of improving customer service as opposed to simply cutting their cost base?

I hope to be writing a new post soon about a company making concerted efforts to change the way it handles its customer relationships.

]]> By: verygoodservice http://pr-media-blog.co.uk/customer-shmustomer/#comment-9386 verygoodservice Sun, 22 Mar 2009 16:27:42 +0000 http://pr-media-blog.co.uk/customer-shmustomer/#comment-9386 Could not agree with you more, especially with the credit crunch looming in the background, customers are becoming more price sensitive and good customer service will become a key factor in customer retention, helping companies to maintain higher margins. Could not agree with you more, especially with the credit crunch looming in the background, customers are becoming more price sensitive and good customer service will become a key factor in customer retention, helping companies to maintain higher margins.

]]> By: Customer Retention: Become a Relationship Leader » pr-media-blog.co.uk http://pr-media-blog.co.uk/customer-shmustomer/#comment-5375 Customer Retention: Become a Relationship Leader » pr-media-blog.co.uk Tue, 16 Dec 2008 08:42:57 +0000 http://pr-media-blog.co.uk/customer-shmustomer/#comment-5375 [...] Bridgett Gayle, picked up on some of the sentiments expressed in our customer service blog post, http://pr-media-blog.co.uk/customer-shmustomer/. This is her [...] […] Bridgett Gayle, picked up on some of the sentiments expressed in our customer service blog post, http://pr-media-blog.co.uk/customer-shmustomer/. This is her […]

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