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Ryanair’s Blog Wars - It Gets Visual

March 3rd, 2009 by Mark Hanson

It’s not just text that your audience can use to comment about you - technology means easily sharable visuals quickly do the rounds as well. Ryanair’s recent problems just get worse…..

 

Hattip: Antony Mayfield

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This entry was posted on Tuesday, March 3rd, 2009 at 10:22 am and is filed under Customer service, Transport, Travel & Leisure. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

9 Responses to “Ryanair’s Blog Wars - It Gets Visual”

  1. Nothing else matters « Talking about the EU Says:
    March 3rd, 2009 at 11:17 am

    […] and humour that people can bring to bear to these kind of situations - look at this great blog post. Also enjoyed Gideon Rachman’s piece in the FT on losing his euroscepticism (not that I ever […]

  2. Catherine Breckwoldt Says:
    March 3rd, 2009 at 2:11 pm

    Great find Mark. I was horrified to hear that their going to be charging people to use the toilets! I’ve used Ryan Air once before and needless to say I’ll never use them again.

  3. Rekha Says:
    March 4th, 2009 at 11:24 am

    … enjoyed the link to the Guardian online piece….Ryanair - how NOT to use social media… great post - love that visual!

  4. Michael O’Leary’s anti-hero approach to PR | Artisan Marketing Communications Says:
    March 6th, 2009 at 3:04 pm

    […] to Staniforth’s Mark Hanson as I found the image […]

  5. RobArtisan Says:
    March 6th, 2009 at 3:10 pm

    Mark,

    I think people miss the point.

    O’Leary and Ryanair have much to be desired but their controversial approach generates headlines. I am sure O’Leary’s style is in part based on stirring things up, generating column inches and chatter.

    After all how many CEOs of airlines can you name? I hazard a guess that with Virgin, Ryanair gets in the media more than their rivals.

    I don’t believe that any publicity is good publicity overused quote but Ryaniar has grown at a phenomenal rate and perhaps it does apply in Ryanair’s case.

    I am sure O’Leary is happy for us to be chatting online, whatever we say,

    Rob

  6. Euonym Says:
    March 13th, 2009 at 1:00 pm

    RobArtisan

    I agree with you on the whole about O’Leary, and usually treat his announcements in eactly that light, as an attempt to generate publicity for his company. But I can’t for the life of me see what he gets out of this one.

  7. Phil Houghton Says:
    March 13th, 2009 at 1:02 pm

    That’s satire at its best. Ryanair seem to be painting themselves into a Ratners shaped corner.

  8. Discount Pro Says:
    March 30th, 2009 at 6:38 pm

    Mega fun! Thought it’s funny sometimes it happens :(

  9. Matsky 04 Says:
    March 31st, 2009 at 2:03 pm

    Personally I hope that the shareholders can buy this idiot out, he is a dangerous fool that should be courting new passengers not highlighting the fact that buying a Ryan air ticket is akin to being mugged.

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