Posts Tagged ‘Charlie Brooker’

Journalism and PR - freedom counts for both

Monday, October 19th, 2009 by Jon Clements

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Update: Talking of super-injunctions, The Guardian’s Alan Rusbridger takes us through the Trafigura document, clause by press-gagging clause…

Trying to talk about about super-injunctions, press freedom and PR this week feels like walking into an overcrowded lift and attempting to make yourself heard above a dozen, City hedge fund traders who’ve just made a few million quid.

You can’t move for the acres of copy filling paper and digital pages about super-injunctions - the meaning of which, just over a week ago, was unknown outside the offices of lawyers, Carter-Ruck, and remains unclarified today on Wikipedia.

The background, in short - and with the help of the New Law Journal - is: ”Law firm Carter-Ruck, representing oil trading firm Trafigura, had insisted that an injunction obtained against the Guardian prevented it from reporting a question tabled by Paul Farrelly MP. However, details of the question were posted on the social networking site Twitter, leading Carter-Ruck to withdraw its gagging attempt.”

Guardian editor, Alan Rusbridger, celebrated the victory for free speech in his editorial late last week, with no faint praise for the role of Twitter and the blogosphere in helping the reversal of the court order, which threatened to trounce the media’s unassailable privilege of reporting what’s said in the UK Parliament.

Unsurprisingly, the Guardian is working overtime on this story, with pieces from Emily Bell, Index on Censorship boss, John Kampfner, and acerbic wit from Charlie Brooker, who describes Trafigura’s corporate PR as “about as effective as appearing on the GMTV sofa to carve your brand name on the face of a live baby”. The Daily Mash is also revelling in the absurdity of it all.

But one of the more serious issues emerging is the one highlighted by Kampfner, who notes the powers of the Human Rights Act being abused by companies to achieve privacy (for that, read secrecy) originally intended for members of the public.

Learning the laws of libel and slander is a mainstay of journalism courses (I did it myself - the law paper we dubbed the “Mother of all exams”). But Kampfner’s point is that the legal imbalance between investigative journalism and the right not to be defamed has made English law “the enemy of free expression”.

Co-incidentally, the latest changes to the Press Complaints Commission’s Editors’ Code of Practice are said to swing power in favour of the PR profession at the expense of journalists. But Porter Novelli director of media Laurence Lee is quoted in PR Week’s piece as saying: ”There will be plenty of PR people who would welcome greater restrictions on journalistic practices…PR people rely on a free press as much as anyone else so it’s no good saying journalists are the enemy.”

Ironically, this is nothing new. Describing his trips to London’s law courts while editor of The Sunday Times, the great Harold Evans, writes in his book “Good Times, Bad Times” - now 26 years old: ”I went before the judges because Government or corporations or individuals tried to find reasons in law for preventing The Sunday Times printing what it knew to be true…it was not abstract or remote power, but the power that is capable of building an airliner knowing it will fall out of the skies, or of cheating small savers…or selling a deforming drug and refusing to compensate reasonably for the shattered lives…”

Evans’ words should remain humbling, today, for anyone setting out to trample on the truth. The Guardian’s victory in the Trafigura case - with the help of ”the people” empowered by social media - suggests there is a still a premium placed on that abstract noun, truth.
 

Poundland beats Lapland in brand values

Monday, December 8th, 2008 by Jon Clements

The “word of mouth” concept has been thoroughly appropriated by social media as its own, and rightly so. But it’s still going on off-line and in the most unlikely places.

With no national advertising campaigns, how else would AB demographic shoppers be helping to push up the profits of the discounter to end them all, Poundland? It’s probably not on their usual shopping route and they might be snobbish about their purchasing, but when you hear that everything costs no more than a quid a 20%-off deal at John Lewis or House of Fraser just doesn’t cut it.

And when did you last read a full-page of good business news in a national newspaper? Saturday’s piece on Poundland was exactly that.

Poundland has built a reputation by defying all the sophistication of modern retailing by simply doing what it says on the tin - selling at the same consistently, iconically cheap price.  

It’s when you don’t fufil your “brand promise” that you come unstuck. Take the Christmas theme parks currently choosing to prefix themselves “Lapland”. It’s a risky strategy, especially if you’re located in Milton Keynes. None of them are, but could they be any less like the destination whose spirit of Christmas they’re aspiring to capture?

As a parish councillor commented on one of the Lapland-themed days out: “Does it look like Lapland to you? It doesn’t to me.” The Lapland New Forest facility is now closed; but maybe it could have survived by scrapping the impossibly aspirational association with Lapland and achieving true authenticity by calling itself “Christmas in the Mud”.

The Guardian’s chief iconoclast, Charlie Booker, feels the failed Lapland attractions could have flourished with a wave of ironic visitors on a macabre pilgrimage as a result of the bad press. But kids and Christmas don’t do irony well and Santa is a brand you don’t mess with, as Lapland UK owner, Mike Battle says: “If you get it right people will love you. If you get it wrong, they’ll want your head.”