Interesting how people get attached to what they know and just hate change.

Take Facebook’s new look and feel, which has spawned - ironically - a “hate the new Facebook” group on the site itself.

If I’ve got this right, the new look was, initially, a clickable option to be viewed before returning to the familiarity of the old look. Then, it became the default view, with an option to click back to the old version. For me, it took a couple of visits to get used to it, and now it seems pointless to make the effort to seek out the former incarnation.

Sometimes, with change, you have to be bold. As long as it doesn’t take users’ experience so far backwards they get fed up, you can expect the majority to come along with you, though some sticklers will keep up the protest.