Posts Tagged ‘Ryder Cup’

Good PR - the best club in the bag

Friday, September 19th, 2008 by Jon Clements

 

Nick Faldo, golf’s iceman, was more than a little shaky in the opening ceremony speeches of this year’s Ryder Cup. And the media doesn’t miss a trick. In fact, the trick becomes the news.

Radio 5 Live this morning took great pleasure in lampooning European team captain Faldo for getting one of his team’s name wrong, for asking another whether he hailed from “Ireland or Northern Ireland” and for a sub-Muhammed Ali gag involving butterflies and bees. By contrast, the American captain, Paul Azinger, came across as “assured” and ultimately winning the PR battle.

Of course, the winning or losing will be on the green. But if the top man, in any role, is seen to be a communications liability, the media will leap on it like dingos. Often, the problem is everyone’s too scared to suggest the top guy needs to work to a brief or at least some well-rehearsed and clear messages.

Bosses have been responsible for damaging their company’s reputation and even sinking their own businesses with ill-judged comments (stand up Gerald Ratner). Politicians, who should know better, can be just as bad. Our media training friends at Perris-Myatt this week highlighted deputy leader, Harriet Harman’s response to the Times when asked if she would want Gordon Brown’s job if ousted: “I cannot remember the answer to that”, she allegedly replied.

Even the top people need a helping hand with their communications skills at times.